FAQ

​How Do I Place An Order?​
​Click the ​orange SHOP NOW button at the top of this page and it will take you to the secure online shop. Any problems? Send me a message and I'll be happy to help.​

 

Payment and Shipping

Most items (cards, notebooks and calendars) are shipped within 24 hours except for larger orders, wedding stationery, personalised keepsakes or wedding prints which may take a few days. You will find shipping charges at the bottom of a listing on Etsy​. My facebook fans, however, will be offered free shipping on some selected items.

 

Secure Ordering & Payment Options

Ordering and paying via Etsy ​is an easy and secure method​ using PayPal. ​

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​Returns & Refunds

If you decide it's not what you expected you can return your ordered items within 10 days and I will refund the cost in full. You will, however, need to cover the cost of the return shipment.

The above does not apply to personalised items.​​


Thank you for shopping with Conker Tree Studio!​